Refund Policy

This Refund Policy applies to services provided through monio.pro, operated by Philip Dekok.

monio.pro provides digital services, creative resources, and online productivity solutions. Due to the nature of digital products and instant-access services, purchases are generally non-refundable once access has been provided.

Refund Eligibility

Refund requests may only be considered in the following situations:

• The service becomes completely unavailable for more than 48 consecutive hours due to issues directly caused by our system.
• Access cannot be delivered after a successful payment.
• A duplicate payment was made accidentally.

All refund requests are reviewed individually and handled at our discretion.

Non-Refundable Situations

Refunds will not be provided in situations including, but not limited to:

• user inactivity or non-usage
• failure to follow setup or usage instructions
• device or browser incompatibility
• account restrictions caused by abnormal or improper usage
• changes, limitations, or interruptions from third-party platforms or providers
• temporary service limits, maintenance periods, or platform updates
• dissatisfaction after successful delivery of digital access

Some digital services may occasionally experience temporary limitations or refresh periods. In such cases, users may need to wait until the service becomes available again.

Support Before Disputes

If you experience any technical issue, please contact support before opening payment disputes or chargebacks.

Most problems can usually be resolved through technical support.

Service Availability

While we aim to provide stable and reliable access, uninterrupted availability cannot always be guaranteed due to maintenance, external platform changes, security systems, or technical issues beyond our control.

Policy Updates

monio.pro reserves the right to modify or update this Refund Policy at any time without prior notice.

By continuing to use monio.pro, you agree to this Refund Policy.